Refund Policy
Last Updated: October 26, 2024
1. Satisfaction Guarantee
We want you to be completely satisfied with our service. If you are not satisfied with your subscription, you may request a refund within 14 days of your initial purchase.
2. Eligibility for Refunds
- Refund requests must be made within 14 days of the original purchase date.
- Refunds are only available for the first month of a monthly subscription or the first year of an annual subscription.
- Refunds are not available for subsequent renewal charges unless there was a technical error on our part.
3. How to Request a Refund
To request a refund, please contact our support team at contact@vedbots.com with your account email address and the reason for your request.
4. Processing Time
Once your refund is approved, it will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days (typically 5-10 business days depending on your bank).
5. Contact Us
If you have any questions about our Refund Policy, please contact us at contact@vedbots.com.